Need more information before signing up?

Here are some of our FAQs, answered for you!

How does VERTISTOCK work?

We're a social media focused vertical video library, created in India for India. Simply select a membership plan that works for you, make the payment, and gain instant access to thousands of vertical videos perfectly optimized for your social media.

Depending on your pack, you will be charged a monthly membership fee, which will be auto-deducted every month, till you cancel your subscription.

We upload new content every week and often focus on what's currently trending, which will allow you to quickly jump the trends before they lose the hype!

Will I able to check the whole library first before I decide on downloading the videos I need?

Sure, why not! You can browse our entire library even before subscribing.

What is the file size of the videos?

Our videos are HD, sized 1080 x 1920 pixels, .mp4 files and range between 5MB and 25MB each, depending on the video.

Do I have to make the payment every month?

Once you sign up for any of our plans, the fees of your chosen plan will be auto-deducted from your account every month.

Our system works exactly how your Netflix subscription works.

If you wish to discontinue using VERTISTOCK, please go and cancel the subscription from your account page. Until you do this step, the fees will be charged every month.

How many videos can I download per month?

Based on your pack, you can download 15 or 30 or 200 videos in a month.

How do download credits work?

1 credit = 1 video. Every month when your membership renews, download credits will automatically be added to your account.

Can you tell me how to purchase the membership and access the videos?
How can I upgrade my membership?

Log in and go to ‘MyAccount’. You will see an ‘Upgrade Plan’ button at the top of the page. This will take you to our payment partner’s page. Click the ‘Upgrade Plan’ button and select the ‘Endlessly Inspiring Pack’ for higher monthly downloads.

How many videos can I download per day?

You can download upto 50 videos per day if you have subscribed to 'Endlessly Inspiring Pack'.

How do I cancel my membership?

Go to ‘My Account’ and scroll down to the bottom of the page. Click on ‘Manage Subscription’. Click on ‘Cancel Plan’ button to cancel your subscription.

What happens if I cancel my membership?

Your plan will be cancelled, but will still be available until the end of your billing period.

When can I claim a refund?

Due to the digital nature of the product, we do not offer a refund. However, you can cancel your membership for the next month.

I don’t see Download button on my page. What do I do?

This usually means you have used all your download credits. We recommend you to upgrade your pack to the ‘Endlessly Inspiring Pack’ so that you have enough download credits.

If you think you still have some downloads left, please email us on admin@vertistock.com and we'll help you with the issue.

How can I download a video?

Open any video you like and click on the Download button. This will open the high-resolution, HD quality video for you in a new tab. Click the three dots or the ‘More Options ’button at the bottom right of the video, and click on Download. Upon doing this, the video will be saved in the Downloads folder of you laptop.

Where can I find my previously downloaded video clips?

Your previously downloaded videos are saved in the downloads folder of your device so that you can reuse them as many times as you like. We recommend that you keep them safely in an organized folder.

If you can't locate any video that you've downloaded in the past, you'll have to download it again. Do remember however that if you download the videos again, it will be counted as a fresh download and will be deducted from your download credit.

Where can I use these videos?

You are permitted to use the videos for your own social media content.

However, if you wish to use the videos for commercial purposes such as billboard displays, trade shows, websites, exhibit display endorsements, advertising content, or merchandising use, or as part of social media campaigns or brand deals, you must only use the video clips that don't already have any particular branded products or logos in them.

For example- if a video clip has a Starbucks cup in it, you are not allowed to use it for any commercial purposes. The same applies to any brand that's visible in the videos.

If you need further clarification for your particular use case, please go to the 'Contact Us' page and share your query with us. Our legal team will be happy to clarify it for you.

Can I edit your videos?

Certainly, you can! In fact, we encourage it so that you get the best results.

Once you've downloaded the content, feel free to customize it as you see fit.

Whether you want to add a darker filter to it, combine a few clips together to tell a story, or overlay text on top to convey your message, you have the creative freedom to do so.

We intentionally shoot our content with text placement and social media button placement in mind, so we always leave room for you to add your text and never place the main subject in the part of the video that gets covered by in-app buttons. We encourage you to unleash your creativity with our clips, as they can greatly contribute to represent your brand in the best possible way.

What can I not do with these videos?
  • You can not use any clips that have a logo in them already for any commercial use such as billboard displays, trade shows, websites, exhibit display endorsements, advertising content, merchandising use, or as part of social media campaigns or brand deals.
  • You cannot re-sell our videos to anyone else.
  • You can not share the files via templates, apps, websites, libraries, or private exchange.
  • You can not upload our videos on open video libraries as your own creation.
  • You can not share your login with any other user to access your membership.

Please refer 'Prohibited Uses' under Terms of Service, for further details.

Will I get copyright claim if I use these videos?

No, you’ll not get a copyright claim if you use these videos.

Will my videos be eligible for monetization if I use VERTISTOCK clips?

Yes, you will be eligible for monetization if you use these videos.

Can I use the videos for paid ads?

Paid ads are a commercial use of our clips. We do allow it, as long as you don't use any clips that have a pre-existing logo of any other brand in them.

I am a brand and I want to purchase exclusive rights to some of VERTISTOCK videos. Whom do I contact?

You can use the ‘Contact Us’ page and write to us. Share the video link(s) for which you are looking for exclusive rights. Upon reaching an agreement and payment of fees, we will remove the video from browse section so that it is not available for further download.

Can I use the videos for my client’s social media as a freelancer?

Your VERTISTOCK membership will allow you to use the clips for your own social media account. If you wish to use them for your client's social media, you can ask your clients to set up their own account on VERTISTOCK, which you can then operate.

For e.g., if you have 5 customers as a social media manager, then your clients should have their own VERTISTOCK account. You can operate those 5 accounts, specifically for those 5 customers.

I am a brand/ company. Can social media mangers in my organization use one account?

As an organization, you can have one account shared by your employees.

What is your creator program all about?

One of our goals at VERTISTOCK is to empower video creators to gain visibility and get fair payment for their work. Therefore, we are always excited to connect with new creators who'd like to become contributors to our ever-growing, India-centric video library.

If you are a creator who loves shooting aesthetic video content, we invite you to become a VERTISTOCK creator.

How can I become a creator with you?

We are so excited that you want to work with us. You can upload your original videos in a Drive Folder and share the link to it through the ‘Become a Creator’ link mentioned in our website's footer. We will get in touch with you via email for the next steps.

How much do you pay creators?

Depending on the quality of your work, we will notify you the payment rate if your work gets selected. Videos will be published after your confirmation.

How many videos can I share?

You can share as many videos as you like, in multiples of 10.

How do you judge the videos submitted to you?

We are a highly curated video library and we are proud to offer the most beautiful, creative and original videos to our subscribers. Hence, you can only submit original videos that do not exist in our library yet. We cannot accept videos that contain stock footage - please only submit work that is 100% original and made by you.

Your videos cannot include brand names, logos, trademarks or information about specific individuals.

Most importantly, the videos you submit must be sized correctly, clear, and should not be shaky or hard to watch.

How will I know when my submission is approved?

You’ll receive an email from our team when your submission is approved.